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Services & Operations roles
We are hiring Operations Manager!
We are looking an operations manager to oversee financial performance and operations of two brands, managing budgets, developing marketing plans, and coordinating new openings. Ensure safety and quality standards while maximizing efficiency and customer satisfaction, and supervise staff to optimize performance.
- Responsibilities:
- STRATEGIC PLANNING • Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures • Manage the brand’s budget and forecasts to meet or exceed management expectations • Develop and recommend business marketing plan to increase sale • Plan, direct and coordinate future outlet openings OPERATIONS MANAGEMENT • Oversee the daily operations of at least 2 brands • Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes • Supervise food and operational safety to ensure a comfortable environment for restaurant patrons • Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction • Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards • Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions • Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated • Any other jobs or duties assigned by the General Manager, Operations from time to time.
- If you are the right person that we are looking, wait no more! Apply with us now by filling up the form below.
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